Customer Service

What Creates Culture?

“Culture is simply a shared way of doing something with a passion.”
– Brian Chesky, Co-Founder, CEO, Airbnb

What creates culture in a workplace? Is it the people who make up the organization, or the service provided? Is it the vision and values posted on the break room wall? More specifically, is it important for a company to […]

By |July 17th, 2018|Customer Service, Leadership, Who We Are|0 Comments

You’ve Decided to Book with Us, Now What?

Inquiry: You call us wanting an estimate
Estimate: Our estimators meet with you to get initial details about your project
Hiring us!: You book with us and want to get on the schedule
Communication: Your job details are given to one of Production Associates
Initial Call: An Associate will call to introduce themselves within 1 week of booking and […]